Business Payments Blog

Consumers have more retail choices than ever before, and just as many loyalty programs to consider. Retailers must differentiate their offerings by delivering unique offerings that are built around how a customer interacts with their brand.

The key to establishing loyalty programs that resonate is through dynamic industry partnerships that drive true customer impact.

Following the 2021 tax season, the IRS reported there was more than $1.3 billion in outstanding tax refunds from the year 2017. Whether it was because of human error, government oversight or simply a refund check mailed to the wrong address, this money stands to be left on the table.

With the 2021 holiday spending season well underway, amidst the backdrop of a lingering pandemic, one payments trend is here to stay: lifestyle commerce.

Consumers are interacting more frequently and engaging deeper with digital payment experiences. That was the conclusion of the McKinsey annual Digital Payments Consumer Survey that indicates what consumers value most from their payment experience: simplicity

Understanding the correlation between how and why consumers spend is a critical component of owning the consumer retail experience. Driving that experience is the rise in mobile and digital payments that have the potential to boost loyalty and generate more sales.